Coronavirus Status Page

Latest information as of 13/04/2021

βœ” We are still carrying out collections and will be continuing during the lifting of restrictions

We advise customers to book as early in advance as possible to ensure a collection as soon as possible.

After over a year since the first restrictions, we are still operating and will be as the restrictions are being lifted. We are classified as key workers, so we will be able to carry out waste collections during the lockdown period. We will keep this page up to date with all the latest information regarding the current situation.

We are following the latest Government advice, and we ask all customers to do the following:

  • Leave your item outside if it is possible.
  • If you cannot leave the item outside, please maintain a distance of two metres (three steps) from our collection operatives. Please let our operatives wash their hands once the collection has completed if you can.

Waste disposal services are listed in the Government’s key workers guide. As long as we are able to carry out collections, we will.

We will post updates to this page as things develop.

Visitors to Richmond House

Please call ahead and we will provide instructions as to what to do. Please only visit the site if it is absolutely unavoidable.

We have an NHS COVID-19 QR code for you to scan with the NHS COVID-19 app in our entrance area.

We have signs posted at various points instructing you to stop at the sign and not proceed any further without permission. We are maintaining the recommended 2 metres (3 steps) social distancing at all times.

The site has handwashing facilities that you can feel free to use, as well as hand sanitiser in the entrance area to use.